Accident & Incident Investigation Services
WORKPLACE ACCIDENTS AND INCIDENTS
We provide comprehensive investigation services for investigating workplace accidents. We follow procedures used for investigating international air accidents and understand the importance of following legal protocols in situations where charges may be laid. Conversely, if the context is appropriate, we are skilled in expressing investigation results in a collaborative non-confrontational learning environment in order to prevent recurrences.
Accident reconstruction is a general term to indicate a collection of processes used to try and understand how an accident unfolded. Using various means and techniques we are able to reconstruct the events that occurred in the time leading up to the accident and during the accident itself. This allows us to analyse various parts of the accident and determine it’s contributing factors.
ORGANISATIONAL ACCIDENT INVESTIGATION
An organisational accident or incident is a failure or deficiency due in part to problems with the system or organisation in which the problem occurs. These types of failures at first glance appear solely due to mistakes or oversight by individuals or single entities. However on deeper analysis, contributing factors from the wider system or organisation become apparent. Some typical examples of organisational accident contributors are: Poorly written rules, standards, guidelines, unresolved intercultural factors detrimentally affecting communication between groups of people, changes in corporate practices without corresponding changes in work practices and guidelines, loss of institutional memory as staff with knowledge leave and take their learnt lessons with them, and old versus new work habits and practices.
AIR ACCIDENT INVESTIGATION
Prosolve Ltd offers comprehensive air accident investigation services that comply with international investigation guidelines of the International Civil Aviation Organisation (ICAO). We have a proven track record of investigating difficult and challenging assignments and command the respect of international authorities. We have succeeded in challenging the findings of official reports and have successfully defended individuals who have been wrongfully charged by New Zealand’s civil aviation regulator. We apply the comprehensive principles of air accident investigation to other investigation contexts wherever possible and appropriate.