Case Study: Collaborative and experiential learning
We were called in to help address a problem of site personnel not following Job Safety Analysis (JSA) risk assessment procedures that was required to mitigate the risk of a potentially serious hazard.
The relevant sub-contractors and site personnel were gathered together at the site of where the work was being carried out. We discussed the meaning of the JSA with the workers as they understood it themselves. It was clear that the JSA had been written without consultation or collaboration with the people doing the work.
Using principles of experiential and collaborative learning, the JSA was rewritten with the help of the workface personnel, using their own words. This resulted in a complete change of attitude. The workers were happy to follow the JSA without hesitation and actively encouraged their colleagues to do the same. Our client was very happy.